Employment
About ACARA
The Australian Curriculum, Assessment and Reporting Authority (ACARA) is a statutory authority established by the Australian Parliament. Its functions include: developing a national K-12 curriculum, including content of the curriculum and achievement standards, developing and administering national assessments, and collecting, managing and analysing student achievement and other data and reporting on school and system performance.
ACARA will also facilitate information sharing arrangements between Australian and State and Territory government bodies in relation to the collection, management and analysis of school data, provide school curriculum resource services, educational research services and other related services and provide information, resources, support and guidance to the teaching profession.
We currently have the following vacancy in our Corporate group:
Correspondence Support Officer X 2 - Sydney
HR Opportunities – Sydney
Customer Service Officer – Sydney
Business Services Administrator – Sydney
Customer Service officer (Travel and Events) – Sydney
We currently have the following vacancy in our Corporate group:
This position provides broad ranging administrative support for the Office of ACARA with a particular focus on supporting correspondence processes. Key duties include data entry, performing mail merges, tracking and managing documents, filing, printing and dissemination of documents, preparation of emails and other general administrative services.
Skills and Experience and Knowledge (Key Selection Criteria)
· Ability to work autonomously and within a team
· Appropriate information technology skills and experience, especially in the use of Microsoft Office (Word, Excel, PowerPoint) and web-based technologies, with excellent Outlook and Adobe Acrobat skills.
· Excellent verbal and good written communication skills, and an ability to work flexibly in a small team
· Excellent interpersonal skills
· Good office administration skills and experience
· Demonstrated initiative and time-management skills with attention to detail
· Strong customer focus approach
· Professional approach to high level members of staff, and Board members
· Ability to work to tight timelines.
This role will close at 11.30pm SUNDAY 8th August 2010.
This position is located in the Sydney CBD. Relocation assistance will be negotiated with out-of-state appointees.
How to Apply:
Please ensure you have submitted your application via email to employment@acara.edu.au by the closing time and date and include the following:
· Cover letter stating the role you wish to apply for and addressing the KEY SELECTION CRITERIA OF THE ROLE (this is located in the Position Description PDF below each role).
· Current CV
No calls from agencies please
For more information please email employment@acara.edu.au
Position descriptionHR Opportunities – Sydney
We currently have 3 positions available in the Corporate area in the Human Resources team. These positions will work closely together to support the various business groups across ACARA and will play an important role in the organisations development and growth.
Please see the position descriptions attached below for full information and details for each role.
These roles will close at 11.00am MONDAY 2nd August 2010.
This position is located in the Sydney CBD.
How to Apply:
Please ensure you have submitted your application via email to employment@acara.edu.au by the closing time and date and include the following:
· Cover letter stating the role you wish to apply for and addressing the KEY SELECTION CRITERIA OF THE ROLE (this is located in the Position Description PDF below each role).
· Current CV
No calls from agencies please
For more information please email employment@acara.edu.au
The purpose of this role is to provide a professional and positive impression of ACARA at first contact from any external and internal party, and to assist and support with functions and catering held on the premises and the coordination of contracts. This includes performing reception duties in a competent manner with an acute focus on customer service, actively assisting with function arrangements in a proactive manner with regard to logistics and facilitation.
Skills and Experience and Knowledge (Key Selection Criteria)
· Excellent verbal and good written communication skills, including ability to
o assess audience and provide appropriately tailored and clear information and explanations to a range of groups in an effective and confident manner,
o dealing with challenging behaviour firmly but politely and
o an ability to work independently and within a small team
· Ability to undertake work efficiently, focusing on client satisfaction and maintaining service quality despite time constraints
· Ability to build and sustain effective relationships with customers in order to build a common understanding and address their needs
· Strong office administration skills and experience
· Demonstrate initiative and time-management skills with attention to detail
· Excellent knowledge of software packages including Microsoft Word, Excel, and Outlook
This role will close at 11.30am MONDAY 9th August 2010.
This position is located in the Sydney CBD. Relocation assistance will be negotiated with out-of-state appointees.
How to Apply:
Please ensure you have submitted your application via email to employment@acara.edu.au by the closing time and date and include the following:
· Cover letter stating the role you wish to apply for and addressing the KEY SELECTION CRITERIA OF THE ROLE (this is located in the Position Description PDF below each role).
· Current CV
No calls from agencies please
For more information please email employment@acara.edu.au
This role will be responsible for ACARA’s services and facilities to create a safe, productive and comfortable working environment for employees and their activities. This includes the implementation of best practice to improve efficiency and reduce operating costs in relation to internal administrative processes and OHS requirements. The role will supervise three customer service officers.
Skills and Experience and Knowledge (Key Selection Criteria)
· Effective people management and understanding of emotional intelligence concepts within a management role to create a positive team dynamic
· Ability to multi-task and prioritise workload to meet deadlines and objectives
· A demonstrable knowledge of project management principles and processes; including an ability to set priorities, organise and delegate tasks, take responsibility for own performance and chair meetings to ensure topics are covered off efficiently with desired outcomes and actions
· Strong oral and written communication skills including the ability to successfully interact with stakeholders and produce business documents such as procurement documentation, reports and procedures
· Capacity for initiative, innovation, self motivation and application together with the ability to work successfully in a multi-disciplinary team environment with limited supervision
· Good understanding of workplace Occupational Health and Safety; including associated regulations and legislation
· Demonstrated problem solving and customer service skills which can be applied to the co-operative achievement of building maintenance projects and issues whilst representing the organisation’s interests
· A working knowledge of software packages including Microsoft Project, Word, Excel, and Outlook; Exposure to AutoCAD would be an advantage.
This role will close at 11.30am MONDAY 9th August 2010.
This position is located in the Sydney CBD. Relocation assistance will be negotiated with out-of-state appointees.
How to Apply:
Please ensure you have submitted your application via email to employment@acara.edu.au by the closing time and date and include the following:
· Cover letter stating the role you wish to apply for and addressing the KEY SELECTION CRITERIA OF THE ROLE (this is located in the Position Description PDF below each role).
· Current CV
No calls from agencies please
For more information please email employment@acara.edu.au
The purpose of this role is to plan, coordinate and book travel requirements for employees and visitors including flights, accommodation, car hire both locally, national and at times, internationally.
The Customer Service Officer (Travel and Events) works closely with other Customer Service Officers to ensure the administration requirements of the office are management effectively, providing support to reception during lunch breaks and at times, during events.
Skills and Experience and Knowledge (Key Selection Criteria)
The position holder will:
· Plan, describe, arrange travel itinerary for staff and outside delegates including conversing with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required
· Book transportation and hotel reservations, using internet or travel booking systems (including hardware and software), telephone or with our travel agency provider and provide ticketing as required
· Develop constructive and cooperative working relationships with internal and external parties, maintaining them over time
· Providing information to supervisors and co-workers by telephone, in written form, e-mail, or in person
· Analysing information and evaluating results to choose the best solution and solve problems and propose new ideas to improve the event planning and implementation process as required
· Source venue and suppliers that can accommodate an event and complete a site inspection and serve as primary point of contact with vendors on event-related matters
· Invites attendees for events and arrange registration
· Represent ACARA in a reception capacity in a professional and competent manner including greeting and directing persons entering ACARA as required., and attending to any needs of visitors whilst they are waiting in reception
· Answer phone enquiries in a friendly positive manner and provide information or take messages as appropriate, ensuring messages are passed to relevant persons in a timely manner
· Comply with OHS instructions, policies and procedures and conduct work in a safe manner
· Perform ad hoc projects as requested.
This role will close at 11.30am MONDAY 9th August 2010.
This position is located in the Sydney CBD. Relocation assistance will be negotiated with out-of-state appointees.
How to Apply:
Please ensure you have submitted your application via email to employment@acara.edu.au by the closing time and date and include the following:
· Cover letter stating the role you wish to apply for and addressing the KEY SELECTION CRITERIA OF THE ROLE (this is located in the Position Description PDF below each role).
· Current CV
No calls from agencies please
For more information please email employment@acara.edu.au
